Primary Home Improvements

Brooklyn Heights, OH · Insulation contractor

Rating
4.9/5
★★★★★ 4.9
Reviews
20
Rank in Brooklyn Heights
#2
of 32 home service pros
City Percentile
77%
rating percentile
Address
Primary Home Improvements, 4639 Van Epps Rd Suite C2, Brooklyn Heights, OH 44131
Phone
(440) 901-1313
Website
primaryhomeimprovements.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-columbus&utm_content=website

Primary Home Improvements is a home service pro located in Brooklyn Heights, OH. It is one of 32 home service pros listed in Brooklyn Heights. Its 4.9-star rating is above the Brooklyn Heights city average of 4.5 stars. It ranks #2 among Brooklyn Heights home service pros by combined rating and review volume. There are 10 photos associated with this location.

About Primary Home Improvements

We are a locally owned and operated company offering quality, affordable insulation services. We work all over Northeast Ohio to provide your home and family with the results you need. Whether you need attic, wall or whole home insulation, PHI has... More

Customer Reviews

★★★★★ 5.0 Becky Riebe · Feb 2026

We had a great experience today. Burt stopped by to advise us about our current home insulation. He was honest and very knowledgeable about their product and was very personable. We really appreciated his time and honesty. We didn’t end up starting a project with him, because we found out we didn’t need additional insulation. If we needed more, we would have gone with him and Premiere Home improvements. He also didn’t make us feel like we wasted his time, since we aren’t going to forward. I would definitely go with them, if we did.

★★★★★ 5.0 Ailene Zaebst · Nov 2025

Primary Home Improvements did an outstanding job from start to finish. Our experience began with Bert, our sales rep, who clearly explained the process and set great expectations. From there, Shomari and his team—Branden and Spencer—were efficient, professional, and incredibly easy to work with. Mike and his team were also fantastic and maintained the same high level of professionalism throughout the project. Everyone involved provided detailed updates as needed, along with photos and videos of the completed work, which gave us full confidence in the progress. Once the job was finished, Shomari walked me through everything to ensure that no detail was missed. From initial consultation to final walkthrough, Primary Home Improvements has been a fantastic company to do business with. I coul

★★★★★ 5.0 Amber Kulina · Feb 2026

I cannot thank Primary Home Improvements enough for adding insulation to our attic! From start to finish I was impressed. Their customer service was great and scheduling was easy. Robert and Mike were very professional. Nice guys!! They made sure that our house stayed cleaned while they worked— laying down tarps for their hose and shoe covers to prevent the snow and salt from coming in and cleaned up the work space so well it didn’t even look like anything happened! Robert asked me if I planned on using the attic for storage and then carved out dedicated spaces for my bins, which I really appreciated. I noticed a huge difference just taking a peek up there. Feels so much warmer already. Thank you guys— you went above and beyond!

★★★★★ 5.0 Angelique D · May 2025

Bert (our consultant) was knowledgeable, friendly, and incredibly helpful through the entire process. He was the final selling point for us choosing to go with Primary Home Improvement. He answered all our questions and explained all of our options, and made us feel confident in the decision we were making. The whole experience was very smooth thanks to his support. He was still able to be reached even after his initial consultation. Truly wonderful customer service. Great experience. Gio and Judy did an excellent job as our installers on this project. They were professional, efficient, and very respectful of our home. You would have never noticed renovations were being done with how clean they left it. They we're so kind to our children as well. Everything was explained clearly to us

★★★★★ 5.0 Kathy Work · Feb 2026

I had Primary Home Improvements come to assess my condo's insulation needs and was really happy with how that went. Bert Rodriguez was thorough and precise in his assessment, very knowledgeable and explained options in easy to understand terms. And as a single female, I felt safe having him in my home. They have good financing options and offer superior products. I highly recommend them!

Accessibility & Amenities

✓ Identifies As Women Owned ✓ Onsite Services ✓ Wheelchair Accessible Parking Lot

Services

Insulation contractor

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This listing is informational. Contact the business directly to verify credentials, services, and availability.