Prime Heating & Cooling

Instead of writing review I will write a story, started addition in my house more than a year ago, original contractor was supposed to take care of everything beside AC and I contracted prime, they did very well with quote and pricing, agreed and signed contract on January, long story short my GC was worst contractor ever and keep delaying my project, Ely the installation manager was very patient and worked with me throughout the journey, after 8 months or so when I fired original GC and completed my work by another contractor Prime did my installation without any delays or charge. Jess is great with communication and Matthew and other person did installation, so far so good, since it’s almost winter can’t tell how new system is running (hopefully good for the summer). So far very professi

Amazing amazing.amazing. Furnace do not work while on generator. We had no heat or hot water. I called they said once power comes back they would be right out. 2 hours later power came back and the furnace still did not work. They sent victor right out and in 1 hour we were up and running. Thai company is awesome ! Highly recommend.

I am blown away by the integrity of Matthew Iadeluca at Prime Heating, Cooling, and Plumbing. Two previous companies missed a completely disconnected main supply line—a visual fix that was costing us 80% of our heat—and instead tried to scam us into a $40,000 replacement. Matthew not only found the issue instantly but rolled up his sleeves to help my husband reconnect it. He even stayed to make sure the house started warming up. He showed a lot of respect for my husband’s career as a firefighter and treated us with genuine kindness. It’s a shame other 'licensed' pros tried to take advantage of us, but Matthew proved there are still honest people in the trade. Please see attached photo. Thank you!

I'm very happy with the installation and the service. The installer (Kevin) did an outstanding job and the office is always very professional and responsive.

Prime came out the 2nd day of the recent blizzard and got my furnace running. They came the following day with new parts. I can't say enough of the service and friendliness of James Watson and Rachelle. Their response was amazing.