Prime Systems Heating and Air Conditioning

We just completed a gas furnace to heat pump conversion and are currently very pleased with the result. Serhiy and his team at Prime Systems were punctual, courteous, and obviously skilled. We especially appreciated Iakiv, the lead technician on our job. They went above and beyond our expectations. There is a snag with our HOA, but that is on me and I've appreciated their support. I especially appreciated a discussion of the range of options and price points. I am happy to recommend this team and plan to use them on both our home as well as our rentals if the need arises.

I needed to replace my generator, and I wanted to consider a more powerful one. Serghei did a thorough inspection of my existing system, explained to me the options, and quoted very reasonable prices. I felt confident and signed up for the service. They communicated with me very well via text and e-mail. On the installation date, the technicians arrived on time and completed the installation of the new generator in less time than I was expecting. Overall, I am very happy with their service and will use Prime Systems again for future HVAC needs.

Been very happy with the residential heat pump minisplit that Serghei and the team installed during the summer. 3 months in, tried both cooling and heating -- it's been rock solid. If we decide to add more indoor heads, we'll definitely work with Prime Systems again.

Our 20-year-old furnace stopped working just as the weather was getting colder, and a repair tech told us that fixing it would cost more than it was worth. I spent an afternoon calling multiple highly rated HVAC companies in the area and Serghei was the only one who was able to come out for a bid the same evening. Not only was he very professional and personable but he also gave us a bid which was competitive (compared to some online ones I saw) and told us he could send a crew the next morning. His crew showed up as expected, and they did a great job ... they even cleaned up the area around the furnace to make it look much better than it did before!Less than 24 hours after contacting them, we had a working furnace again.

I met Serghei many years ago when my wife and I were exhausted from dealing with amateur HVAC companies one of which did a poor job on our new home construction. Serghei showed up and I was instantly fascinated as while he surveyed our issues he spoke clearly as a teacher describing, asking then solving the problem we were facing. He is brilliant, kind and informative as are his well trained staff. There is no other HVAC contractor I would trust with our home from installing our new furnace, thermostats, re-routing duct work to servicing our temperamental heat pump and installing mini splits. Their work is clean, proficient and strangely beautiful when you look at the finished work. Competitive if not superior pricing.