Prism Specialties of DC, MD and VA Metro

Update: they brought 9 boxes. One wasn’t mine, the other were my $2000 skates destroyed because they ignored instructions and did not contact manufacturer or distributor or a licensed technician. They also ruined a pair of discontinued hockey skates that can’t be replaced. I can’t bring myself to open the other 7 boxes, everything is thoughtless careless & cruel with them. They’ve taken so much money and not even done 1% of the job, they refuse to finish what they were paid for. Currently cleaning out my house after a fire. Contract says they won’t throw out anything without approval. Already found sterling silver & 14kt gold jewelry in their trash bags along with precious irreplaceable things all on my priority list. They lost my figure skates ($2k) and for inexplicable reasons insist th

We had a fire back in May. This company has been awesome from the beginning. They picked up our equipment and reviewed what was salvageable and what could be restored or repaired. They communicated exactly the cost, time and when they would return. Very professional and everything was wrapped and well cared for. Joseph and Carlos took care of our expensive equipment and explained everything thoroughly. I highly recommend them. They relieved some of the stress of the fire, knowing they were caring for our things!

Mike and Luis team were such a great team to work with they actually came in and were very professional and ready to do there jobs. After all explaining was done they had me at a all time calm that was great because I was truly overwhelmed by that fire,. I appreciate there expertise and there professionalism with their work ethics. I would refer them to anyone who may need such a service like what they have to offer. Thanks to Team Mike.Luis, Sefer, Carlos, Marco, Jeremy

having your house involved in a fire smokw and water damage can be a nightmare...every little thing moving forward matters as one begins the painful slow process of building a temporary home till your home gets back to it's original state. Isaiah, Luis, and Carlos are amazing gentlemen. Not only are they highly professional, attentive, and prompt, they took so much care with my products (exercise equipments) and temporary home. They have no idea how much they help laid the foundation in the building process of my family and we begin to put our lives back together. They made such an impact that I only want to work with them, Isaiah, Lewis, and Carlos, during the move of these equipments when my home if finally rebuild.

While home damage and restoration is never a particularly "welcomed" experience, ERS' handling of our appliances was a lone bright spot following a black water flood throughout our entire main level. We had a great experience working with Lindsey R., with her and the team being communicative, thorough, timely, and effective throughout the experience. We would highly recommend ERS to anyone requiring restoration services.