Quality Homes of Rochester

I’ve thought long and hard about writing this review. I want to be fair and transparent: in the end, Quality Homes of Rochester did make things right, and the final work met the standard I expected. We have a beautiful deck that I can't wait to show off next summer. However, it took a great deal of persistence and frustration to get there. I’m sharing this as a cautionary tale — not to dissuade others from hiring them, but to encourage vigilance. Read your contract thoroughly, inspect the work closely, and stay actively involved throughout the process. Here’s what went wrong during our project — all of which was within Quality Homes’ control: 1. Timeline Mismanagement We were told the project would take two weeks. It ended up taking over four months. The official start date was June 30t

We are so glad we chose QH for a second floor addition earlier this year! In the beginning we worked with Jake who did a great job helping us design the second floor space and providing a clear, detailed quote. Paige helped us with lots of selections for the interior (floors, cabinets, etc.) and couldn't have been more patient. During the project, we worked with Joe who kept everything on track and was very responsive anytime we had questions or concerns. Truthfully, everyone who worked on this project was top notch from the very beginning, and I had the sense everyone was invested in the project and the wellbeing of our home/family - special shout out to the framers who worked SO hard to get a roof back on our house ASAP. We get compliments all the time from our neighbors, not only on th

Quality Homes of Rochester repaired my deck. The deck was sinking and needed the concrete piers replaced. Working with Quality Homes was great from start to finish. The work was completed quickly and thoroughly. The workers were courteous, professional and clean. I would definately recommend Quality Homes to family and friends.

Quality Homes did a great job with our remodel. Paul was our point person and he was incredible with communication as well as working towards reaching our goals. Highly recommend their work. Their entire team was friendly and prompt. They even kept our dog company while on the job!!!

Great product..the job was professionally with contractor showing us each step. It looks awesome. So glad I called.