Red Star Electric

I found this company on Google and chose them based on their high ratings. I hired them to install hexagon lights (which I provided) in my shop. A dispatch fee was charged for the initial visit and quote. Josh assured me it would be a professional installation. The original quote was $3,900, which I negotiated down to $3,000 with the manager. The work took two days to complete. While the lights do function, the installation does not reflect the level of professionalism that was promised (see pictures). Additionally, the way the lights were connected has caused an electrical issue—if I use any outlet on the same side they tapped into, the fuse box trips and must be reset. When I contacted the manager regarding this issue, I was told that I “got a good deal” on the price. I clarified that

I recently moved into a new home and contacted Red Star Electric to inspect a ground wire installation I was concerned about. Scheduling the appointment was quick and easy. The technician, Alex, not only addressed my initial concern but also performed a thorough safety inspection of the rest of the house. He identified several issues, including a couple of serious safety hazards. Alex provided a detailed proposal the same day at a reasonable cost. The team returned a few days later to complete the repairs, and the work was done professionally and efficiently. I’m very happy with the results and grateful for the peace of mind knowing my family is now safer.

These guys are fair. The owner will work with you. If you are reasonable. First time I used red star I wanted a electric stove installed in my co op. They got started and punched holes but the technician later realized that not enough power could come to the unit. I was refunded my money and they apologized. It takes a lot for anyone to own up to a mistake instead of shifting the blame and i truly respect them for it. I called them back recently to install my led cabinet and gfi's with USB in my kitchen and bathroom after i finished my renovations. They did both and communicated well with scheduling. Murad the technician is very knowledgable and professional. Their services are in high demand, its important to communicate, so you know what's a reasonable timeframe to get your services comp

Red Star electric was really great! We were having multiple electrical issues including a not working dishwasher and an outlet replacement. They sent out someone fast, who could work with my busy schedule. Murad was awesome, while going through diagnostics he really made sure I understood what he was doing and walked me through the issues. He was able to save a trip and do all the work the same day. He made sure to let me know all of my options before we agreed to what he would do and I felt I was able to make an informed decision about what to do next. Additionally, he gave me a few tips about other things in my house that were unrelated to the issues. I would definitely recommend this company if you are having electrical issues.

Murad and his team did a phenomenal job installing a large electrical appliance in my home. Murad was knowledgeable, generous, honest, and kind. I would 100% use his services again. I could not be more pleased with the work. He and his team went above and beyond to make sure everything was clean and even fixed a few things as a courtesy. Thank you Murad! Also, Marlene who coordinated the visit was so wonderful on the phone and made scheduling seamless.