Rich's Heating and Air LLC

I’m so happy and thankful that I am warm! My furnace stopped working with the first snow. Rich was able to fit me into his schedule and was able to find me a furnace with my Social Security budget in mind. I’m still getting used to the sound of the furnace and I realize how much my old furnace was working. Rich was professional and thoughtful. I am thankful to have found such a good and hard worker. He even had to build the intake corridor since my furnace was so old. He really knew what I needed!

We wanted to let the public know how pleased we are with the service Rich provided installing both a new furnace and A/C, as our previous units were about 25 years old. He stopped by beforehand to look things over and gave us suggestions and quotes for both. After making our choice, he expertly installed both units. The installation took two days, with a final short day to check operations. All of our questions were answered, and Rich does not stop working. He is honest, genuine, knowledgeable, and very professional. He takes pride in his work and also addresses any older areas of concern he may run into. Prior to the installation of the new A/C, I needed him for repairs to keep things running for about three years while we made the decision for the new setup. That’s why we went with Ric

Rich came highly recommended from a property restoration service after a winter flooding event and not only met expectations, but superseded them! From product knowledge and recommendations to timeliness and respect, Rich has mastered it all. Installation, commissioning and cleanup were all perfectly executed. No questions left unanswered, could not ask for more!

I am so happy to have a trustworthy HVAC professional that is also a neighbor. June 2025 Rich & his helper installed me a big beautiful 3 Ton AC & Furnace Combo this hopefully will last me as it will be my 3rd AC & 2nd Furnace since purchasing the house in 1990. Crazy on 3rd AC !!! & 2nd Furnace but previous HVAC company put a smaller Unit in so it would work harder thus petering out in 10 yrs. The Furnaces never were an issue I just wanted this one changed as package deal with Rich so the AC & Furnace Blower could handle the bigger unit. He was always so professional, kept me up to date on progress & he even outta kindness Tweaked my old dying AC with a new part FREE so in dead heat of July 2025 while new equipment was being ordered we all wouldn’t be hot in the house & he even offered

I had a wonderful experience! He explained things clearly. He is kind, patient, respectful, and simply a man of complete integrity! It was obvious he is determined to make the customer happy and get the job done right. He went above and beyond what the job entailed.