Rochester Heating & Cooling

After their thorough vent cleaning, my air feels noticeably fresher. The technician arrived a bit early, which was a pleasant surprise, and he efficiently tackled the job with impressive attention to detail. Friendly and knowledgeable, he even offered tips to maintain airflow. Definitely planning to schedule regular cleanings based on this great experience!

I have nothing but praise for Rochester Heating & Cooling. They truly care about their clients and are professional and responsive. The technician was courteous and knowledgeable. He swiftly and effectively serviced our heating system. I'm quite happy with the assistance I got. Rochester Heating & Cooling is an excellent business!

The gentlemen at Metro have been awesome each time I've called. They replaced my water heater 2 years ago and did a phenomenal job. This past weekend I went to turn on my furnace but didn't hear the tell-tale sound of it clicking on. Called Metro at 8:30am, Chuck was here at 1pm and within an hour had switched out my thermocouple with a new one and cleaned out the gas valve. Was up and running after that! He was great at answering my questions and pointing out things to keep an eye out for. Thanks again! Highly recommend!

Years ago they put my furnace in, no problems. Last year the furnace wouldn’t turn on. They came and said it was the water sensor. They didn’t have one so they couldn’t repair it then. I made a call to have it replaced, no call back. I called 2 more times over a month, never to hear back. I finally replaced the part so we had a working furnace through the winter. Yesterday we got the same error. I called and no call back. I thought I would give them one more chance, but they don’t seem to want it. They do good work but getting service seems next to impossible. I will look elsewhere for service now.

When I bought my house in 2001 it still had the original, AC and Chrysler furnace. My boss told me about Metro Heating and Cooling. I received three estimates and MHC was 2/3 the price of the big companies who advertise heavily. They put in a great furnace and AC. They told me to have it serviced every couple years and that there was no point in a service contract. I've had the heating and ac units for 19 years now and I haven't had any issues with them. I get them cleaned and they have never done any work they they didn't tell me about up front. If you need a new heating/ac unit you are foolish not to contact MHC for a quote.