Rock Environmental, Inc

I called Saturday evening 11 pm. Had a 12 “ of water in basement from a City water main break. Paul answered the phone. He immediately knew about the scenarios from the news. Dave from Rock called me from the other line . I had 2 of these gentlemen working on the case. They had a truck with fans and professional Dehumidifiers there at my home within a hr. The Truck field tech name was Fred he secured the location assessed and made a horrible situation almost prefect. They assured me once everything dries they will reevaluate. Hopefully , I don’t need there services again but this company will help you sleep at night knowing they have it under control

Despite the unfortunate circumstances that led me to need this company, I am truly grateful for the support I received during such a challenging time. Paul stood out as exceptionally understanding, kind, and fair, demonstrating a genuine desire to help. His crew was incredibly professional, patient, and displayed a consistently positive attitude. I honestly could not have asked for a better experience amidst such difficulties.

Off topic, super unfriendly worker came into a fast food establishment screaming up a storm and instigating the workers then blaming them. This is such a bad look for the company. Came in uniform and everything.

We woke up the morning after Halloween to a flooded basement due to a sum pump malfunction and contacted Ryan at Rock Environmental after they were highly recommend from friends. Ryan came out to evaluate our situation right away and helped us through the whole insurance claim process. Within an hour of the insurance adjuster approving Rocks proposal to dry the basement out we had two employees at our house and getting to work. They were very professional, informative, and not only cleaned up after themselves but hauled away all of the walls, baseboards, and carpeting that was destroyed. We can’t thank you all enough for being so punctual and helping us out in our time of need! The Close family will recommend you to anyone and everyone we know!

I could not be more impressed with the service we received from Tom at Rock Environmental. I scheduled an appointment with him when I had concerns about a musty smell throughout my house without any understanding of what was causing it or where it was coming from. He spent a full hour going through the house, giving me valuable information and feedback and ultimately found the source of the musty smell. He set up to have a mold specialist come through the house the very next day and then didn't even charge me for the initial hour of his time. If the mold analysis results in a recommendation for treating anything, I will definitely go back to Rock Environmental to have the work conducted. He was truly top notch and something that you don't often experience these days with contractors.