Sears Appliance Repair

Ryan is the best! His skills are amazing and he is very thorough and careful. He took the time to explain things to me about my washer and everything is working perfectly. Great job and I couldn't be more pleased!

Zero stars is not an option or they would get zero stars. I booked a service appointment for the next day and rearranged my work schedule to be home in a 4 hour afternoon appointment window that was available. 10 minutes after the appointment window closed I received the attached message and they asked me to reschedule. Next day, same experience. Sears is a terrible contractor that can’t honor appointments and has no respect for their customers. To make matters worse, their customer service doesn’t provide the option to speak to a human being or provide the customer with a technician’s eta. I DO NOT recommend and if you are consider their services, go literally anywhere else.

Ryan was great. He explained the issue throughly. He patiently answered all of my questions and ordered parts efficiently. Great experience

David was a true professional who understood our equipment and how to fix it in the most efficient and effective way. He’s also aware of the overall cost and helped us make the best decision. I would 100% recommend his Services.

Robert did a great job repairing the dishwasher and the washing machine. He found the problem, ordered the parts and replaced the problem parts. The only problem I have with this service is that timing for the appointments. i am given an expected time for the technician to arrive and every time it is off by a couple of hours and there is no one that I can call to ask about my upcoming appointment. Very frustrating if someone is working and has to sit around all day for an appointment that is never on time.