Secured Lock and Security Solutions, Inc.

Incredible experience! They quickly responded by email, gave me an estimate, schedule the work the same day, arrived on time, Josh was very kind, very helpful, worked quickly, explained everything, and was friend, I was charged exactly what I was quoted, and the whole process was quick, easy, and painless! I would 100% recommend them to anyone!

The company demonstrated exceptional customer service, maintaining proactive communication a week before the scheduled appointment to confirm order details. On the day of service, I received advance notification, including a photograph of the assigned technician. The technician arrived punctually and immediately addressed the identified issues. Furthermore, the technician provided detailed explanations of each step, ensuring a comprehensive understanding of the repair process. The service was highly informative, with the technician demonstrating the repair procedure. Overall, the service merits a perfect rating. The invoice, totaling over $200, represented an excellent value considering the scope and urgency of the required services.

Wesley showed up on time, was very professional and knowledgeable. Fixed a vertical rod issue and installed a lock paddle in another door. Very quickly resolved two difficult problems. The price was more than reasonable considering the commute. I will definitely use secured lock and security systems again.

The lady that answered phone was very knowledgeable about my problem and gave me accurate information. The most polite young man was sent over immediately - within 5 minutes of my call and fixed the jammed lock on my sliding glass door. I am very impressed with the service and the tech Josh Tully. Would recommend this co in a heart beat. I’d give 10 stars if I could.

I called secured lock for a company I work for. They were quick to respond and give us a quote on three new cameras. They were priced fairly, they came out and completed the job quickly and professionally. The two technicians that were out were very respectful and answered all of my questions. They had to run wire for the cameras and it was ran properly using fire caulking when making penetrations and terminated properly. Big thank you to the whole company. We definitely will be using them in the future.