Sheren Plumbing, Heating and Cooling

I cannot say enough about the service I received from the team at Sheren. My 30+ year old boiler quit just before Christmas. The team at Sheren went above and beyond to replace the boiler so that I could have my family visit for Christmas. They worked on the weekend. They called in help from their Traverse City office. We were warm and cozy for the holidays. I am so grateful.

I had a fantastic experience with Sheren from Petoskey back in 2022 when they installed a high-efficiency 3-ton A/C and an 80,000 BTU two-stage 97% AFUE furnace in my previous condo. The system worked beautifully, and I was very pleased with both the quality, attention, and professionalism at that time. Fast forward to 2025 — I purchased another condo in the area and naturally called Sheren again for a quote on a new HVAC and water heater, expecting the same level of service. The technician came out and told me I’d have a quote within 3–4 days. Well, it’s now been over 30 days. Despite multiple follow-ups, I’ve received no quote, no phone call, no email — absolutely nothing. This kind of neglect and lack of basic communication is unacceptable. It’s disappointing to see how far Sheren’s

Best company for plumbing and heating home needs. I would absolutely recommend their services to anyone. This is for projects you don’t have time or knowledge to complete yourself, essential work and emergencies. We’ve had them come out a few times and always get the job done right the first time. We’ve had our heat go out on a Saturday with temps in the teens; they came out and fixed our issue within 3 hours. Two other times with little issues with our heater and water heater - both fixed the same day. Recently, we just had to have our water heater replaced. They have followed up with us to make sure everything is running correctly, offered preventative maintenance and are very reasonably priced. What a great team they have and are always our first choice. Thankfully we haven’t had to cal

5⭐️ review. Great service. Fair price. On time. Thanks to Sharon in the office for helping me and thank you to the owner for the next day call back to understand what happened to my furnace and how to fix it. Special thanks to all the “on call” professionals that helped keep us warm when the furnace was acting up. Much gratitude!

I would recommend Sheren to ANYONE because their prices are the best in the area and their friendly installers did quick, clean, professional work with my new Carrier furnace and ductwork. Scott at the Petoskey branch was able to work with my budget, find the perfect solution, and got workers in my home in a matter of days, not weeks. I couldn't be happier with the results and will be sticking with Sheren for all my future heating and cooling needs!