Smith River HVAC

Excellent...we called them on a Friday but at the time they didn't have a tech available so I moved on to another company. Sarah called me back about an hour later and asked if we still needed someone. Boy do I wish I had accepted. Another company came in charged us $125 to take two pictures and they touched nothing, no diagnosis, no questions, no quick look. He left telling us the office would be in touch for an appointment. This was at 4p on a Friday night leaving us with no heat. In the meantime my husband tried a few things and it seemed like it was fixed until the following Thursday morning. We never heard from the other company for an appointment so I called Sarah back. She had a tech out a few hours later. He went through our furnace and realized it was an electrical issue and imm

Team called to ask if they could come earlier which was great with me. They were very professional and knowledgeable. Ricky gave me a very helpful un through of the controls as I had just moved in and didn’t know the Mini Split system at all. Since the service the unit is working much better (it was evidently overdue as filters were really dirty etc) I would highly recommend Smith River!

I will call on this company from now on for all my hearing and cooling maintenance. The tech was an extremely trained and knowledgeable professional. He showed up on time and diagnosed my Ranai Heater problem. I really appreciate working with professionals. This company is Top Notch from the booking person , to the tech, to the owner.

We had no heat downstairs. They got someone to us within the hour, and it took him less than an hour to diagnose and fix the problem. 5 stars!

It was a relatively fast fix. Ricky was very prompt, personable and did a great job! Thanks