Solve Pest Pros

I had a great experience with Solve Pest Pros and couldn’t be happier with the service. She arrived on time, was very professional, and clearly knowledgeable about what she was doing. She was also extremely patient with our dog that was outside during the visit, which I really appreciated. She made sure to let us know exactly when it would be safe to take the dog back outside again. The entire experience was smooth and stress-free, and I felt confident everything was handled properly. I would absolutely recommend them and will definitely use them again.

Technician was very nice and provided several photos of him treating various sites around our home. Billed as Plant safe but the application killed half my fig tree. Account specialist would call me back.

The new owner called me back last month to get my feedback which I appreciate and I did receive notification this month that my dispute was resolved for the cancellation charge to my credit card. Unfortunately, I will not return as a customer but I do appreciate the accountability and I wish him nothing but the best in the future. Do not trust this company to do what they promise. I never received the full service as promised by the sales guy who kept showing up at my home. He said to give them a year but if I was unhappy, I could cancel anytime. When I did have a problem recently, my call was returned three days later (after I took care of the problem myself) and I was only asked if I still wanted someone to come out. YES! I'm paying $60 a month. I was scheduled two days later and a

While the service provided was subpar, the contract terms are even more concerning. The agent arrived at my residence without mentioning the year-long contract. Consequently, even if the service is unsatisfactory, the customer is bound by the contract. I have not observed any further attempts to contact me after the initial visit, and I am uncertain if this practice has ceased. I strongly advise against recommending this company to anyone. It is advisable to avoid their services altogether.

UPDATE****************************************************** I have consistently paid my bill every month, yet I recently received an email threatening to send me to collections with added fees of $439 for a “past due balance.” This makes no sense since I have never missed a payment (pictured attached). When I tried to address this, they repeatedly called me during work hours, making it difficult to respond. I asked directly how I could possibly owe fees and requested the contact information for a supervisor. Instead of resolving the issue or providing a clear account statement, they immediately escalated to threats of collections. This behavior is unprofessional and unacceptable. Customers deserve transparency, respect, and accurate billing. Threatening paying customers with collection