The Home Depot

To everyone who reported to aisle 12 for me and my husband today as we navigated how to fix a busted pipe in our bathroom- THANK YOU from the bottom of my heart. Seriously. The help and advice we received from so many employees was literally life-saving. These people deserve a raise for their expertise, knowledge, professionalism, and good old-fashioned Midwestern friendliness. Is it too soon to say I love you? Someday I hope I can pay y'all back for saving my ass and giving us the tools and knowledge we needed to get this done and save hundreds of dollars in the process. We're newlyweds and I'm (f)unemployed. This means everything right now. I think I remember some names and I hope I'm not wrong; Jon, Bob, Mike, Zach, Trent-- there were others!! Even the guy in the paint department! Wow.

Can't say enough good things about the staff at the Alpena Home Depot. All were very friendly and helpful. Special thanks to Sue in the Appliance Department. She spent a great deal of time with us going over which dryer would best fit our needs. Very helpful and knowledgeable with the whole purchase process.

home depot carries almost nothing when it comes to stuff you actually need for your house. a rubber gasket for your leaky kitchen sink? have to order it online. siding hooks to hand stuff up outside your house? have to order it. the list goes on. I'm consistently disappointed by the lack of knowledge of the workers not only related to hardware and construction but also their store. employees are hard to find and on top of that can't tell you where anything is.

Order over $7,000.00 of window blinds to go in our newly remodeled lake house. Home Depot recommended a blind contractor to install the window blinds. The blind contractor did a poor job on installing the blinds on the 3 entry doors. He did not properly measure were to place the blinds on our new doors. He did not use a tape measure or level to install the blinds, he eyeballed them and now they are all unlevel. He missed placed several of the mounting screws and now I have unnecessary screw holes in my brand new entry doors. I had to spend my Saturday redoing all the blinds on the 3 doors. I spoke to Home Depot but they said the contractor doesn't work for them. The blind guy also never checked the blinds to see if they were working properly. A couple of the window blinds were not function

Had bath floor replaced by HD installer. Horrible stressful experience. He messed up everything in there; even the subfloor had to be completely redone when he left, at our expense. Cut up and damaged all the molding for no reason. Damaged the tub. Broke the flange on toilet. Floor was over an inch uneven in several spots. Toilet couldn't be set after that. HD refunded our money but that didn't even cover the tearout and subfloor redo. Costs us double in the end. He even stole leftover product when he left. After he ripped out the old floor it took him a month to return so no toilet for a long time. Should have finished that the next day. Demanded a 5 star review on his way out! What a sense of humor he had.