The Home Depot

I’ve had good experiences when shopping in the store and particularly like their garden section in the spring. I had been warned not to order from Home Depot, but I’ve had good luck with smaller items. However, I won’t ever order another major appliance from them. I came home New Year’s Eve after being gone for a week to find my old refrigerator not working. I went into Home Depot on January 2 and ordered a new one. It was delivered on January 17, but the delivery guys scratched the front during the delivery. One of the delivery guys had an attitude and knowingly threw an item that was on my kitchen counter into their garbage. They left a trail of styrofoam pieces everywhere along with snow they tracked through the house. Another refrigerator was delivered January 24. I was happy with the

Dealing with Ethan was honestly a frustrating experience from start to finish. Throughout the entire quote process, he was impatient, dismissive, and made it very clear he was more interested in getting money out of my pockets than actually helping or explaining anything. Any questions I asked felt like an inconvenience to him. Instead of taking the time to walk me through options or costs, he rushed everything and acted annoyed the moment I wanted clarification. It felt less like customer service and more like being pressured to pay as quickly as possible. If you’re looking for someone professional, transparent, and respectful of your time and money, I’d strongly recommend looking elsewhere.

The people of home depot are always so welcoming. No matter who I ask for help I've never once been looked down on or treated with contempt. Even days when I have had to come in in heels right after work, no one treated me as if I was clueless, that's more than I can say about some other hardware and auto stores I've been to in the past. The reps are always very helpful with finding the right tools for your needs. Ive never been talked into using something I didnt need, and if I don't know something they are very knowledgeable in how things work. Or they get an associate who does know. Whether it's a full on construction job or a small DIY project they have you covered.

Home Depot is where I love to shop. They have very knowledgeable staff that will help you with any project. Quality tools and great deals.

Unlike my hometown Home Depot where no one offers to help, Mary and Nolan really went above and beyond. They helped me find the right parts, measured and cut the pipe, and even did a test assembly to make sure everything fit before I left. In a time when good customer service feels rare, it was honestly refreshing to meet employees who were friendly, helpful, and actually happy to assist instead of acting annoyed. Big thanks to both of them! Quality employees make all the difference!