The Junkluggers of Williamsburg

Buyer Beware. I contacted Junkluggers in Williamsburg for a simple removal of a dining room cabinet. During the initial phone call, I was told there was a $100 minimum, which I agreed to, and that it would be approximately an additional $45 or so depending on size. That seemed reasonable. The day prior to pickup, I emailed them photos of the exact item to be removed so there would be no surprises. They knew exactly what they were coming for. When the crew arrived, I was effectively stuck using them. At that point, they quoted me $269 even after a military discount more than double what was represented on the phone. This is a classic bait-and-switch. If their pricing is going to be that high, it should be disclosed upfront, especially after providing photos in advance. Quoting one price to

Junkluggers was fantastic from start to finish. Easy to interact with the online system to set appointment. The scheduler was professional and friendly. The two man team was fantastic. They were respectful of my property, quick and friendly. Pricing was more than fair considering all the stuff they took out of the house. I just had to point and move out of the way. Overall fantastic experience. Will definitely call them again.

Fantastic is the best description of my experience with JunkLuggers of Williamsburg! They made what felt insurmountable look easy. So thankful for the amazing work Justin and Ayden did to clear out and sort 45 years of accumulation at our family home into treasures vs donations, recyclables, and unusable items. They were an INCREDIBLE team and thoughtful people! Always on time. Organized. Polite. Hardworking. Professional. Patient and Fearless. Clearing the attic, garage, and a house filled with truck after truck after truckloads. Thanks, Ben, for your encouraging check-ins and most of all for sending the best two people to literally move mountains! The realtor upped the list price, too! Fantastic work!

I appreciate Zack and his AMAZING crew. Several reasons to use this company. 1. They answer and arrive SUPER fast. 2. Their customer service is A plus plus! Such courteous you gentlemen. 3. They are reasonably priced for the work they do. 4. They are careful with your items and 5. They recycle, give away and protect the environment. Thank you Junkluggers for coming to our rescue! We will definitely use you again AND recommend you to friends.

This was our 3rd time using the Junkluggers of Williamsburg and they continued to provide prompt, courteous service. Ben called the day before pickup to get an idea of the items to be taken away. David and Adam called to let me know they were enroute. When they arrived, the reviewed the items and quoted the price. They loaded the truck in about 15 minutes! David and Adam were friendly and personable. We will definitely utilize them again for our haul-away needs. Junkluggers' commitment to minimizing items in the landfill through donations and their re-mix market is also a positive.