Thomaston Comfort Control

I wanted to praise TCC for having exceptional customer service, a rare quality nowadays ,I got a call yesterday stating if it would be ok if my oil delivery would be pushed for the next day to which I said fine ,now the next day it is already snowing at 7am so I am like let me shovel some snow for the oil delivery,and I notice a truck’s tire marks ,I came to find out the delivery had already happened at 6:30 that morning,the delivery guy had to start his shift at 5:00am to beat the weather ,now I call that dedication ,little things like that make someone a lifelong customer. thank you again for your dedication to your customers.

My furnace decided not to work when I tested it earlier this week. I called Thomaston who put in the furnace ten years ago and they came that day. Long story short a very nice man, Dom, came and found the problem. He was kind, competent and I felt entirely comfortable with him in my house. I needed a new furnace and the manager, James, called me and my new furnace will be installed Monday. Problem fixed and once again Thomaston stepped up to the plate.

I can’t say enough good things about Thomaston Comfort Control! James goes above and beyond for customers. He’s willing to drive anywhere in the state, he makes himself available as quickly as possible, he is extremely knowledgeable and most importantly- HONEST. I highly recommend James and Thomaston Comfort Control for ALL your HVAC needs and propane services! The BEST!

So happy I found Thomaston. They have done both heating and AC work for me - both residential and commercial. Cannot recommend highly enough. Super responsive. Now they are the only company I use.

I want to convey my greatest appreciation to the Thomaston team: Richard, Danny, Scott and Lisa G.. They were dedicated, personable, kind and patient throughout the big project we had done this summer changing our old HVAC out to 10 tons of heat pumps. Now, 6 months out I can tell you they did a remarkable job, with an intricate project in a big house, both the heating and cooling works much better than it did with our archaic oil heat and a/c. They have been super responsive even when minor issues came up and corrected them quickly. I would highly recommend them, and for the record their quote came in at 35% less than Encon! Great value. Yaniv C.