Trane Supply

My place of work had a new HVAC installed in March 2025. Fast forward to late May, it's not working. Guess what, still doesn't work. The company ignores requests for repair. Then claims that only one specific technician can fix the issue. This technician seems to always be unavailable for 3 weeks.

My recent experience with TRANE / MJC INC., the HVAC company based in Cartersville, GA, was deeply unsettling, primarily due to the unprofessional conduct of Bobby Thomas, which extended far beyond the service call itself. From the moment Bobby Thomas arrived, his demeanor was shockingly dismissive and disrespectful. It was evident that he lacked basic customer service skills, treating my inquiries with contempt and impatience. His attitude made it clear that customer satisfaction was not a priority for him. What compounded my disappointment was witnessing Bobby Thomas consuming alcohol inside his truck during a break. This reckless behavior not only posed serious safety risks but also demonstrated a complete disregard for company policies and professionalism. It was alarming to see an e

Not bad delivery. Backing was just ok. They let me use bathroom which is always great. Spent a little over a hour here. You could probably overnight park here if you wanted.

Traine is an absolute joke. Management doesnt care about its employees & they will tell you lies. If you have appointments they recommend you to come in and work up until your appointment time or vise versa, coming in after the appointment. However even with excused absence notes you are given marks. After two marks you are terminated.Worst place to purchase anything from. Dont recommend at all.

Extremely unprofessional. I highly recommend taking your business elsewhere.