TruGreen Lawn Care

This location in Rochester is so bad. Do not use them stay away. They tore up my yard when doing aeration I have called multiple times they gave me a free service. That’s when my yard was tore up left holes all over my yard before that it took them five times to actually come to my yard with a walking aeration machine because they were told many times they could not get in my yard with the riding machine because of my gate. No one reads notes over there that are put on your file when you call and talk to people. Everyone has something else to tell you then you have to wait for a manager to call you and hope that they even call you. It is very disappointing to pay hundreds of dollars for service that you expect to be good and it’s not. I actually have a video from my house of one of the Ser

I am confused! I have had TrueGreen for a number of years now, but my lawn is not getting better. I have had this infestation of a weed that they call creeping Charlie. They said during the first year of treating my lawn it would take care of it , but it has not. It’s been over 4-5 years since I signed up for lawn care and to my knowledge the treatments are not working for this type of weed. Of course I have seen other lawns that are being treated by other lawn maintenance companies and there’s no problem with what I am experiencing. You treat PGA golf courses and other lawns, so you talk a good game, but what about me a customer that doesn’t have the nice PGA golf course. What I do have is a lawn that looks good far away but it doesn’t look good up close. I followed every step TrueGreen h

First season using TrueGreen. The good is that my lawn has gotten thicker. However, weeds and crab grass continues on the perimeter and the creeping Charlie hasn’t died back even once with any of the treatments. Not even brown edges to the creeping Charlie. I don’t think I’d renew my contract simply because the main concern isn’t being combated which is the creeping Charlie.

I’d leave 0 stars if I could! I guess I should have known better right away with the high pressure sales calls and relentless follow up calls to get my credit card information but I was looking for a name I knew and recognized to help get rid of weeds in a specific area of our yard where we had a pool put in and new grass planted. They have no problem charging my card every month but getting someone out to take care of the numerous areas that are now dead grass due to “a machinery malfunction and chemical burn” (on the second treatment) has been impossible. I called the issue in in July 1st when i noticed huge areas of yellow dead spots on what used to be green grass. It is now July 24th and still no one has been to my house to rake, soil and reseed these areas. ABSOLUTELY UNACCEPTABLE! Th

They ruined my lawn and my neighbors. Both lawns were in great shape until they applied some chemicals and now there are brown spots and dead grass all over. You can see in the picture the strip (left side) that is still green. Entire lawn used to look like that. Would absolutely never recommend them to anyone.