Unique Plumbing

I hired a handyman to change out a valve for me and update the trim in the bathroom. Unfortunately he had no clue what he was doing and left us high and dry (literally) with no access to water. Allen came and did a fantastic job of installing the new valve and explaining very thoroughly what he was doing and why. He came quickly which was very much appreciated and did a great job at a reasonable price. Would definitely use Unique Plumbing again!

Unique has done several projects for us. Their plumbers do quality work and they install quality hardware. However, since some plumbing projects require shutting off the water main, they should never send one man over to do a project that demands two to complete timely. The comfort and convenience of the family must be the highest priority when determining how to man a plumbing project that requires the water be shut off. Forcing a family to be without water for until 7:00 in the evening when a second hand could have helped get the water back on by 5:00 is unacceptable. Unique did this to us recently, so I can't rate it as a 5-star firm.

I cannot recommend Unique Plumbing enough! After a month of frustration with another company, we called Unique on Friday (1/9). They were out by Monday (1/12) to properly assess our water heater and had a brand-new one installed and running perfectly by Wednesday (1/14). Their customer service and communication are top-notch—they actually answer the phone, keep you updated, and are incredibly professional. They went above and beyond by helping us encourage our home warranty company to authorize a full replacement, which was a huge relief after being without hot water for so long. We did have to pay a small fee for the upgrade, but it was worth every penny to have the job done right and in such a timely manner. If you want a company that is reliable, fast, and truly cares about their cust

Carter made it so easy on me. I am trying to sell my house and he did a great installation that also looks clean and sharp. You are lucky to have Carter, he is an asset to your company!

I had a great experience with Carter. He was able detect and explain the situation quickly. He is experienced and knowledgeable. He worked great with my schedule and was prompt in his communication.