Universal Heating and Cooling Company

Very impressed with this company. Our furnace stopped working and I called them in the morning. They had someone out a few hours later. The furnace was over 20 years old and they said they could replace the circuit board. They didn’t try to push me to buy a whole new furnace but quoted me on the price of a new one and it was much cheaper than I assumed it would be, so we went with a brand new unit. They came back out the next day and installed it. The installers were nice guys and courteous. All in all I would highly recommend them.

I used Universal Heating 12/09, to install a furnace in a commercial building. It was hastily installed without a vent to place a furnace filter. Took them to court and won. I tried them again 2017 to install a furnace in my home. I had to call them back as they did not wrap vents connected to the furnace. 2021, the circuit board had to be replaced. I get calls 10 times a year, from Mary, to clean my furnace. November 2025, turning on my furnace, 1st time since April 2025, there was a leak from "pvc" connected to furnace just over the electrical compartment. Russia came out a week later, said he would order new pipe to put in and also extension for the condensation tube, as it is cut too short, having to be stretched across the basement and anchored in the floor drained using bricks. It

As an older woman I need to have service people I can rely on and who are reasonably priced with good and honest servicing. Universal is all of that and more. They are personable, never arm twisting, but consistent with reminding me when it's time to check my furnace and cooling systems.

Universal installed both a new furnace and air conditioner for me. It was a pleasure to work with Chad. He explained all the possibilites and options. The selection was easy and the price was good. Since installation I have contacted Universal for routine maintenance and some issues I had with older gas lines. The company has been very responsive to my concerns and service was scheduled in a very timely manner. It has been a pleasure to work with Universal.

My family has been working with Universal for many years. They have always been extremely professional, explained exactly what was wrong with my furnaces and AC, and have always charged fair prices for the work that they do. Just this past week, we had them install a furnace and AC unit in my brother's home (I handle the maintenance of his home). Their work was very well done, clean, professional and quick. I can't recommend them enough to anyone who is looking for a fair, honest, and trustworthy Heating and Cooling company.