Van Natta Mechanical Corp.

January 2025, I am sitting at the airport ready to leave the country, get a call from my daughter that the heating is not working. This happened once before, I rebooted the system and it came back on, but I couldn't remember how I did it, so I asked her to remove the panel and take a picture to see if there were any switches, there weren't, so I called Van Natta, since they serviced the unit few years prior. They send an unqualified plumber who didn't know anything about forced air units, and said they will have to wait till tomorrow morning. Next person comes in and says there is a part missing, accept that the missing part was still on the picture my daughter took for me. By this time, I an out if the country, I can't deal with it, so I tell them to fix it, which they did for

I reached out to them to repair my HVAC. The technician quoted me $1-3K for a heat exchanger in person. I found it weird because I had just replaced the heat exchanger a few years back, but they stated there "was a clog." I had to follow up several days to get a formal quote. They eventually quoted me $8500 for the same service. I was floored. I then went to B&M and I got a second opinion. They stated that the "heat exchanger was cracked." They never sent a quote. I then followed up with A-Plus Heat and Air. They stated that there is nothing wrong with the Heat exchanger and that it was a simple fan that needed to be fixed. They showed proof of work, built trust, and quoted me $700 to fix the unit. Point of all of this is DO NOT TRUST OR HIRE THIS COMPANY. THEY ARE AS DISHONEST AS IT GETS

I had used Van Natta for many years. As I learned more about HVAC I found the quality of their service people to be very inconsistent. I had a condensate pump replaced for an air handler in a finished space and the technician did not wire it to shut off the air handler if the pump fails. The way it was installed would lead to flooding of the carpeted floor. I recently had a fan motor fail in an air handler a Van Natta technician installed years ago. Replacing a fan motor is not a major overly costly repair. However, the Van Natta technician who installed the unit ran the liquid and vapor lines directly in front of the air handler cabinet, making it impossible to slide the fan motor out of the unit to replace it. This installation does not comply with code since you need access to the servi

A few weeks ago we had been experiencing issues with our furnace so we reached out to Van Natta for the repair as they did a great job installing our central air a few years ago. Not only are we still having issues with our heat, we had to clean up after the plumber who left a mess. We've reached out twice to speak with the service manager and still have not heard back. EDIT: Steve the service manager had contacted us to hear our concerns. He sent a different tech out who was extremely knowledgeable and fixed the issue right away. I want to thank Van Natta for always taking such good care of their customers!

I hired this company to repair a whole-house fan — a service they confirmed was within their expertise at the time of booking. However, after two visits, the fan remained nonfunctional. Eventually, reversing their position, the company stated they were unable to repair it and that they do not replace whole-house fans, suggesting I contact an appliance service instead! Despite not resolving the issue, they billed me over $300. I offered to pay a standard diagnostic fee since no repair was completed, but they declined. I ultimately paid the full amount to avoid further hassle, but I feel misled and disappointed by their lack of transparency and unwillingness to stand behind their commitment. I would urge others to proceed with caution when dealing with this company. In response to the ow