Vincent Fister Inc.

I have had TWO bad experiences with Vincent Fister. The only reason I hired them a second time was because they had the highest ratings in Lexington. The first long distance move 8 yrs ago resulted in almost a week delay of delivery because it was booked incorrectly. I had paid extra to be able to choose my delivery date. Tyler Relliford assured me that it would not happen again. There were logistical issues AGAIN with my recent move on December 1/25 but it arrived on time. On December 11th, my stuff was delivered with 4 damaged pieces of furniture due to improper padding and handling by the Vincent Fister crew. I fixed 2 of them with a stain marker and filed a claim for my dresser and nightstand. While the crew were loading my belongings I had to keep giving them "reminders" as to w

Really incredible team that moved our family from CO to OR. I had heard some horror stories of going with the “big name” van lines of breakage and loss of property but we couldn’t have had more of a personalized, white glove experience. Our driver, Chris, called 2 weeks in advance to introduce himself and talk through the process. Truly impressive! Then we maintained contact throughout the pack/load/transit/delivery days and even after to ensure all went according to plan. He even called us to warn about some weather challenges we might encounter while driving our personal vehicles. It was like we had highly-professionally trained friends that did the move for us. I can’t speak more highly of the team.

Absolutely awful experience. When our items arrived we had 7 different boxes that had items shattered in them. The movers put 2 dents in the walls of our brand new construction home. When we called about this it was completely brushed off and told it was our fault since they did not do the packing for us. I would not recommend this company to a single person due to lack of accountability, professionalism, and customer service. Also beware that when they give a quote and it says “storage” that is not for them storing your items, it is apparently for the loading and unloading at the storage so you will be paying more than your estimate.

Chris arrived with my home goods in great time. He was excellent at keeping me informed of timeline and is a really great asset to the team. Would utilize Chris and Vincent Fister in the future without hesitation. Thank you!!!

I move ALOT! And Chris and his crew were the best moving experience I have ever had! Truly professional, fast, hard working and thorough. They were all reassuring throughout the move. 5 stars for sure!!!! I will be asking specifically for Chris and his crew next time I have to move!!!!