West Plains Door & Building Supply

The price they quoted was around $70-80 for a new spring and labor. They came out right way and fixed the door. The men who came out said they would order a spring. Then We didn't hear from them again. We told them on the initial contact we had sold the house and would be out within a couple weeks and needed it fixed quickly. We didn't get a call from them about an order for the spring or that it had come in, nothing. Well, 2 1/2 months later, we received phone calls they had the spring in and wanted to install it! I told them the door was fixed and they didn't let us know for sure they even ordered the spring. I told them we had moved and they at first wanted to charge us almost $200! I told them no way I was paying for the spring they claim is specially made for only that garage door(of

Order a garage door over a month ago on a house that we sold. Still isn't installed. They were supposed to contract the new owner of the house, never Did! Showed up today to install door, wall wasn't removed BECAUSE new owner wasn't notified till today when they showed up. I guess we are supposed to be mind readers and have torn wall down and left home unsecured for over a month. Will not use them again or recommended them to anyone! I'd give them a zero but it's not a option!

After Pruett’s Pool and Spa failed to deliver on their promises of installing our pool(as well as giving us our refund), we came to West Plains Door & Building Supply to see if they could help us. We had been told they no longer sold pools, but soon found out that was incorrect information. They don’t install pools, but they definitely sell them, and they can give you phone numbers for private contractors that will install them. The company we used(Clear Choice) was VERY professional and 100% on time. The ladies at West Plains Door & Building Supply were so nice and helpful, and that has been our experience every time we come to have our pool water checked or buy pool supplies. They answered every question we had, and actually gave us a better deal, on an even better pool than Pruett’

They have always had the parts i need to get garage doors fixed. Had several installed too, and they do great work!

I give them a one just they are there,but a 0 for service.After 3rd call and getting the same song and dance I'm done trying to give them business.