Western Carolina Plumbing & Drain

Poor experience. They said no estimate visits, would evaluate the work onsite, ballpark the cost and move ahead if agreed. I had 3 separate jobs to look at. Plumber was nice enough, asked many questions, looked around everywhere, talked a bunch, took his time. I decided their price was high for me on 2 of the jobs, so asked him to just do one and would think about the others. He worked for an hour, smoked, sat in the truck writing a very long invoice for about 30 mins after finishing. Then, he charged me materials + 3 hrs of labor for him and his helper. So I figure I paid skilled professional fees for 1 hr of labor, 30 mins of admin.?, 1 hr of talking/looking and 30 mins for driving? Got a $150 fix for $350. Didn't realize I was on the clock the whole time or would have asked him to pleas

I had my crawl space encapsulated a week ago and found water on the new plastic. I found it was coming from the valve on the water heater. Steve from Western Carolina Plumbing was next door working on their plumbing issue. I walked over and asked for information to schedule a time to have them come out and look at my plumbing issue. He said he would come right over and look at it. Once he was done next door, he came over and replaced the valve and rerouted the drain out of the crawl space and to a proper drain. He was very knowledgeable, professional and kind. He also checked other pipes in my crawl space I had concerns about. He was a huge help and took a huge load off my mind by helping immediately. Western Carolina Plumbing is now my go-to for any plumbing needs in the future.

Excellent company. Everyone there knows what to do ! They have repaired a water line main for us and made numerous trips to repair other issues that our older house is experiencing. I would not call anyone else. David, Steve and Clifford are the best! Karen and Debbie are amazing to assist over the phone. We appreciate them all!

Excellent company! Reliable, efficient, personable. Their work is exceptional! They have done two separate jobs for us. We are very pleased with Western Carolina Plumbing-start to finish! Highly recommended.

I had a great experience with these folks. I needed a new natural gas water heater and a couple minor leaks fixed in my house. My first phone call to them resulted in a very quick callback from a salesperson who gave me several options on water heaters they already had in stock. He was up front with me about the different styles, possible problems that could arise, and scheduling the service. I took a week to consider other options and decided on WCP. We scheduled the work for a Monday morning and even though the company's staff was short-handed for the week they got there and got the job done in about 3 hours. The price was competitive with other providers and I felt like I wasn't pushed into buying any "extras" that I didn't need. I would contact these folks again.