Woodlawn Oil Co. Inc

I was basically swindled out of $1,150. Bought a house where they had a 500 gallon tank and were using fireplace inserts to heat the place. We don't use the inefficient inserts to heat the house so we were not burning as much propane. So in three years the tank was only down to half full. The guy comes and asks if he can take the tank back so that they can use it at a different property and he swapped it out for a small one. No problem. I wanted to do the company a solid and get them their equipment back, and the technician removing the tank said the 250 gallons he's hauling away would be credited back to "the account." I bought the house, the propane was here, therefore you would think that I bought the propane, right? No. Turns out since they own the tanks that means that the propane

Highly unprofessional. We only need to refil our tank every other year, and sometimes fill it on our own from the gas station if we cant afford a full fill up. Called today to see about getting fuel delivered and the man told me he would not come to us because we have been doing it the "lazy way". Not everyone can afford to pay for 250 gallons at a time, especially in this economy. Shouldnt be put down for it.

The delivery guys are great but LITERALLY every time I have called, every year for at LEAST 12 years, probably more, every single person who has answered the phone has been a complete jerk, men AND women! Next year I am going to Glassmere. I was late getting oil one year and couldn't get a delivery in time before my oil ran out, so I used them and they were very personable. I seriously don't know why I keep using this company!

I want to thank you for the excellent service that you provided for me. I was so happy that you came when you said you would. I feel safe dealing with this company. I can count on you being here when I need propane. It’s greatly appreciated thank you. Roberta J. Lemley

Literally just hung up on me for no reason. I asked for price for heating oil per gallon and heard the phone slam down and the call end. I don’t even know what to say. That is an impressive level of disrespect to a customer and for absolutely no reason. I’m honestly shocked at what just happened. I could understand if I was swearing or even remotely angry or something but a 2 sec phone call with one question asked. My advice if you want more customers find some nicer staff because whoever that was…she just cost you a customer in me.