Zen Day Cleaning Services

DO NOT GO WITH Zen Day Cleaning Services. We hired this company for a move out deep clean and they have been absolutely terrible to work with from the beginning. They quoted us $180 for a 1400sq/ft 2 bed, 2 bath. I stated multiple times that it was specifically a move out deep cleaning. Fast forward to the day of cleaning, I was later notified that they needed to charge me an additional $60 because they had to stay longer than planned as the house was “dirtier than a normal move out cleaning.” Which was not the case and I was not made aware that this was a possibility or that there was a “time limit.” THEN after they claimed they stayed longer and charged us an additional $60, the photos show you the result of the cleaning. The microwave surface was untouched, there were hair balls in the

Where do I even begin! We had a company come in and did the worst job ever! Over promised and way under delivered! Not even the basic things were done. We have our realtor coming in a couple days and had to scramble to find another cleaning company.. I didn’t think it would be possible in such a short notice, but the heavens gates have opened and provided Kenzie and team from zen day cleaning. Not only was she super sweet, understanding, accommodating, she went above and beyond our expectations! She even came back the next day to finish up! She took her time to make sure everything was touched. It’s obvious how much she truly enjoys what she does. I was even shocked that my bed was made and the toilet paper folded at the end to make it look nice… those little touches, although small, mean

We contacted owner Mackenzie on May 10th to have our home cleaned prior to putting it on the market.  She wasn't very friendly or informative on the phone, but we found out that is because she answers calls while she's cleaning.  She advised us to fill out a form online and to pay in advance for both a stage clean and a deep clean.  We told her our job would take 2-3 staff about 8 hours.  Melissa, my partner, even called her back after she booked the cleaning appointments to make sure that Mackenzie understood what we were looking to have done.  She assured us she knew what she was doing and everything was going to be fine.  We received a text message advising us of their arrival at 11:30am, and for an 8 hour day, that seemed quite late.  When Mackenzie arrived, she was alone and Melissa a

Very bad experience, was charged for hours and they only swept and vacuumed. Lots of great "promise" and communication in order to get my card info. Don't believe it. All communication was cut after I expressed my concern. No dusting, or wiping areas. They did clean the stove. I paid for a deep clean. Didn't really get it. I have since found someone but not advertising as I need their schedule to remain open, lol. Summary: DO NOT USE this company, its a scam.

This is a review for the Stillwater location. I scheduled a move-out deep clean for our house on a specific day. The "owner" or manager (male) even called before the service to confirm. The space they'd be working on was about 1100 sq ft, so they knew the details of the job. I had pre-booked 3 hours. ONE cleaner showed up on the day. She didn't come close to finishing the work- she was a lovely person and the work she did was good. But as it was her first day with this company(!??), she wasn't sure if she should leave right at 3 hours with the job not done. We told her this was not her responsibility and thanked her for her work. I assumed I'd text the person I'd been corresponding with at the company to resolve it--letting them know the job wasn't done and we needed a second cleaner. But