Zoom Drain

We had a gnarly main drain blockage and the technician came right out within a couple of hours. He explained the whole scenario really well. He was super polite and professional. He was able to unblock it pretty quickly and the price felt reasonable. Everyone I encountered was helpful, fast, and professional. Thank you!!

They did absolutely great. They were available to come out the same day and unclog a huge backup we had throughout the house. Matthew L. Did a fantastic job, was transparent and upfront about pricing, didn't feel rushed, and took extra time to explain where the clog happened. And Stephanie in Customer service was terrific as well. She was very communicative about scheduling and navigating around the massive snow storm we had the same weekend of our plumbing incident. They fixed our drain clog, but after remounting our toilet, there was a small residual leak at the base (likely due to the wax ring not resting properly). 100% not Zoom Drain's fault as all toilet mounting surfaces can be different and that can make wax seals unpredictable sometimes. But they came out a couple of days later

We have an old house with some galvanized pipes that had become completely closed off. I read good reviews about their service and also the ease of getting a quick appointment, and they were absolutely correct. I made an appointment online and Josh came as scheduled to evaluate the situation. I got a text ahead of time with his picture so I knew who to look for and also had time to secure my dog. Josh explained the work that needed to be done, and I had an estimate the same day. It took 3 days total, and every time Josh and a co-worker (apologies for forgetting their names) were on time, friendly, and explained where they were in the process along the way. The pricing was flat rate, so the price I was quoted was what I paid. The person I spoke with on the phone (Angela) to make payments an

I am very happy with the service provided today. The plumbers explained the situation and how they would correct it. They worked quickly and did a great job with clean up . They also mentioned suggestions we may want to consider . Thank you!

Are you kidding? I have not had such a pleasant experience in many years. The professional manner in which they represented your company was seen in their genuine concern and their prompt work ethic. They took the time to explain in detail the evaluation; the options and recommendation. Getting right to it, they completed the job and left my home in full repair. I was shockingly surprised and relieved. I even wanted to buy them dinner!! They graciously declined. Another indication of quality work force.