Apple Pest Control

Stan aka Stan the Man aka StANIMAL helped me remove a raccoon from my parents attic in Helotes. In addition to having some serious trapping skills, he's a seriously good dude. I really appreciate him going above and beyond and can't imagine a better person to handle your pest control needs.

John from Apple Pest control came out to my home and he was fantastic. John took the time to understand the problem I was dealing with, adjusted my services to accommodate my issues, and even let me know of additional services I didn’t realize I needed. As a result, I was able to get those additional services and have peace of mind. He was a great technician and I hope I get him in the future.

I have been a loyal customer for few years. A week ago we noticed that our dog was bringing in fleas from the backyard. Apple already sprays for pest quarterly so I called them to inquire about the fleas. They quoted me $150-200 depending on what the technician said. When I asked them if they guaranteed their work they replied that yes they do and that if I still see them still I could call and they would spray. No one said anything about paying AGAIN in a week. When I called today to schedule my normal visit I asked about them spraying again for the fleas. She proceeded to tell me that it would be extra!! She did apologize for the mixup and not being clear but still refused to work with me. I called another company and was quoted less than I paid at Apple and they said they guarantee thei

Terrible communication from the company. We have used them for about 4 years (we used to have amazing service with them NOT ANYMORE). August 25 we were over charged by 75 dollars, company said the area manager would contact us for the return as the office personal could not figure out how to give us our money back. They sure did take it the same day as any company would. 4 phone conversations ended with “chandler would call us back”. Still zero communication from him and we have not been refunded our money. Stinks to lose a company we used for so long. Would appreciate my refund as soon as possible. You have my address and phone number zero excuses for not contacting us.

This is our first time using Apple Pest Control. We loved how informative and helpful Jon was. He was very thorough and made sure to listen to all our needs to get rid of these ants!! His customer service was on point.