San Antonio Plumbing

I have Choice Home Warranty and my water heater failed. They sent San Antonio Plumbing out to assess. The technician Dustin was very professional and took the time to explain everything to me. A couple days later he was back to install the new water heater. Everything was good and the new heater works perfectly. I had to pay $455 for non-covered expenses. I checked into this before scheduling the replacement and learned that Choice Home Warranty pays for the water heater and $75 per hour for each technician to do the job. They cap it at 2 hours with 2 technicians totaling $300. The flat fee for the entire job is $755, leaving the balance of $455 for the homeowner to pay. When I reviewed my contract with Choice it clearly states that they only pay for the tank and the labor to install it a

Absolutely hands down a life saver. 🛟 Just purchased my home which had a full renovation on the plumbing so I wasn’t sure why when we moved in there was no hot water. Checked the pilot on the water heater that was working, so I put my home warranty to the test. In less than 30 minutes I had a call from San Antonio Plumbing saying they were in receipt of my claim and they dispatched a plumber to my house in less than an hour. When Eric arrived he was very personable and courteous. We went straight to the water heater (which was newly installed) and he noticed right away the main water was only 3/4 turned on. Essentially I was loosing pressure and with one turn we verified everything was working. Time to return all my plumbing tools back to Lowe’s and change my YouTube algorithm. Glad I di

Eric K. came out to our home to make repairs on our one of our bathroom faucets. San Antonio Plumbing is GREAT. While I’m sure all their plumbers are fantastic, we always ask that they send Eric K to our home for any issues. We appreciate always have the same outstanding professional plumber because we know and trust him in our home.

Eric my service tech was great. He evaluated the issues, explained the process and fixed the issue promptly. He went above and beyond to run and pick up another part that was needed and back in 15 minutes to complete the job!!! I was very happy with his courtesy and professional demeaner

From the very beginning, I knew that my home warranty (Choice)connected me with the company that was meant to help me. Jade, the dispatcher, who I found out had only been there for about one month had such compassion and went above and beyond what I’ve ever come across with customer service. I was completely overwhelmed with so many things that were going on in life with my house that I needed somebody that was truly caring. She asked if I wanted to be put on hold for a moment or if she could call me back and I asked to be called back because I was trying to take my dogs out and they were giving me a very difficult time. She was able to get somebody to come out that same day which was a total blessing for me! Granted, this was Labor Day! I had to return to work the following day. I was u