Emerald Heating & Cooling

Caleb was very friendly and had a wealth of knowledge. Caleb made sure I understood what he was doing and checking for. He actually educated me onna few things which is great for a new homeowner. I will continue my business with Emerald, they are a smaller company and treat customers as family and you can tell they take care of their techs as they are very detailed in their work.

I was very impressed with how professional this company conducted their services including: communication, respect to person and property, timeliness of service and quality of product. We were without heat in 20 degree weather. Emerald heating came out the same day we called to provide estimates. I was able to talk to an informed Emerald employee each time I called with questions. Once we made a decision to work with Emerald, they came out the same day to complete the installation and follow up inspection. Our home is warm and we are very pleased with the services provided.

I’ve never been happier w/ an HVAC company! Professional, friendly, and very accommodating to my rather specific requests for contact. I’ve interacted with 3 office folks and 3 technicians extensively and have only good things to say! I referred my friend to them too, and he was happy with his service as well.

I’m extremely satisfied with Emerald Hearing and Cooling. Beginning with Justine, who thoroughly explained pricing, types of furnaces and warranties to the two technicians who installed my new furnace, I am completely satisfied and would recommend this company in the future. Everyone is so professional and easy to deal with, I’d give them a rating of “10” if allowed!

I am very pleased with my experience with Emerald Heating & Cooling. I had a coupon for a furnace tune-up and they honored it even though they couldn't get me an appt until after the coupon expired. They sent a reminder text the day before to confirm the appt and Travis, the technician, called 20 min before he showed up, within the 2 hour appt window. In addition, I received a text message with a photo of Travis so I could confirm his identity before letting him in my home! I really appreciated this additional step to protect the customer. Travis was very professional and efficient. When he completed the tune-up, he discussed his findings and laid out some options for me to consider in the future. There was no hard sell to upgrade or to sign up for additional services. I'm quite impressed