Sullivan Heating & Cooling

I would like to commend Jerry for his outstanding work and professionalism. He is extremely knowledgeable, clearly takes pride in his craft, and took the time to explain everything thoroughly, which made the entire process smooth and reassuring. I also want to recognize Christine, who consistently goes above and beyond with scheduling and communication. When she says she will call back, she truly does; a level of reliability that is greatly appreciated. I would confidently recommend Sullivan Heating and Cooling to anyone in need of HVAC services. Their team is dependable, professional, and attentive, and they will absolutely have our business whenever we need adjustments or repairs for our home.

Jerry was great in helping with our furnace maintenance and answering all of our questions. He truly cares about his customers and keeps their best interests in mind. Would recommend Sullivan to anyone looking to have HVAC work done in their home.

Very accommodating company. When I called to make a service request, Christine was not in the office but promised to call me back as soon as she got in. She returned the call within an hour and easily scheduled an appointment at my convenience, explaining the process and charges. The day before, I received notice of an approximate arrival time. The day of, I received a call saying Jerry was on the way. It was earlier than expected and Christine said she could have Jerry go to another call and come later. When she called back, she kindly asked if I needed more time. Jerry arrived shortly after. He was able to quickly determine our problem and the solution. He did not try to sell us anything we didn't need, but he did express his concerns and recommendations. Although our thermostat was the

First thing to notice reader... ONLY 5 STAR REVIEWS on Google. That's a rare thing and well deserved by this company. I have used Sullivan for years. I would give them 10 stars if I could. Service, from scheduling to arrivals to great work to follow-up, is always professional and on time. They started with service and repair for my 2 old furnaces, explained options but never pushed me to buy new. Two years ago, I bought 2 new furnaces and AC units. Great equipment, great price. The latest was moving the AC units off the house and back on again due to structural repairs to my home. It was hair-raising for me, no big deal for them. Always there when I need them, always reasonable solutions or costs, always great service. Thanks, Sullivan.

We've been using Sullivan for almost 20 years. We've purchased new furnaces and had them for the occasional repair or regular service. They always show up and give an honest assessment of the work. I've called for service when it's freezing as well as today, the day before Thanksgiving. Sullivan is one of the rare companies that makes you feel like they truly care about giving good service.