Federal Elite Heating & Cooling, INC.

Any company can score high when everything goes as planned. The real measure of company performance is when things go wrong - how well do they make "good" and recover when Murphy's Law overrules the engagement? Federal Elite of Pataskala sets the bar high and delivers! They go the distance (many miles) to ensure the final product and state of the home is an example to the industry - they fixed the problem and continued with follow-up beyond my expectation. I HIGHLY recommend their team for ALL HVAC, water heater, and related services they offer. They saved me thousands of dollars on my HVAC when the other guys (allegedly "pros") quoted a full system replacement - Federal Elite discovered my current system was still under warranty! Next, I wanted a tankless water heater and Federal Elit

I recently had an issue with my furnace and contacted Federal Elite Heating & Cooling for the repair. I was so impressed with the professionalism and skill of the technicians, Paul and Ryan. They arrived promptly and quickly diagnosed the problem. They were both extremely knowledgeable, courteous, and took the time to clearly explain what was wrong and how they were going to fix it. The repair was completed efficiently, and my heat is working perfectly again! I highly recommend Federal Elite Heating & Cooling, especially if you get the pleasure of having Paul and Ryan service your home. Excellent work, gentlemen! Thank you!

Our furnace suddenly stopped working. I was able to get a service technician out to my house the same day. Matt and Ryan were early. They were very polite and worked efficiently. They were knowledgeable and explained the issue and answered all my questions. They did a very good job.

Federal Elite Heating & Cooling has been tremendously quick to respond to our service calls anytime we have encountered a problem with one of our furnace or AC units! We have had very positive experiences working with Paul, Josh, and Corey (on the service side) as well as Tim (Sales Consultant) and Debbie (Office Manager)! They have been extremely professional, friendly, and always willing to go above and beyond to assist with our service needs. Paul came out to do a repair on our AC unit this past Sunday -- working overtime -- realizing the extreme temperatures we have been enduring this summer in Ohio! And they gave us the BEST deal on a new furnace during the coldest week in January with installation scheduled within 48 hours of the quote! We are so grateful that we have connected with

My recent experience with Paul, Christine and Mike has been exceptional. They are quick to respond to my questions or concerns. Recently Paul came out to the house to evaluate our heat pump, as it was not working. He took the time to meticulously run multiple tests and diagnose the problem. I had questions regarding the heat pump. He did an excellent job of explaining in detail how the heat pump worked and the older part that needed replaced. Paul, Christine and Mike all seem to be very passionate about their jobs!! I think that says a lot about this company!!