GONZO Heating & Cooling LLC

Great experience! Professional, reliable company. Prompt communication from the scheduler (Hannah’s great!) and the team of guys that did the repairs were knowledgeable, friendly pros. I scheduled my 2027 service with them the same day. Concerned as I was about the work needed on my HVAC system, the team at Gonzo made the process seamless.

We are so grateful to Gonzo Heating and Cooling for their professionalism and quick response during a very stressful situation. We had a pipe burst in our home, and from the moment we connected with Gonzo, the process felt so much easier and more manageable. Wilfredo and Andrew were excellent. They took their time explaining everything clearly, completed the repair efficiently, and educated us on how to prevent this type of issue in the future. Their knowledge, patience, and professionalism truly stood out. We can’t recommend Gonzo Heating and Cooling enough. Thank you so much for the outstanding service!!!!

I was referred to Gonzo after the company I used for years stopped servicing CT customers & I had a water heater leaking emergency. Hannah was amazing with her level of customer service when I initially called & w/ every status follow up after that Will was the tech sent to the house & was so positive & ready to work even knowing he was going to have at least a 2-3 hr job ahead of him starting at 8pm on a super cold night The job was completed that night & I couldn't be happier with the level of customer service provided, since that seems to be non-existent a lot these days I have already referred them to a friend!!

Outstanding service. They came for an emergency call right away when other HVAC companies couldn't. Fixed any issues and gave very helpful advice. And the person on the phone was also great - helpful and patient. Would absolutely have them again for any HVAC related issues.

I had my entire HVAC and furnace system replaced by Gonzo Heating and Cooling, and the experience was flawless. From start to finish, their team was professional, punctual, and incredibly knowledgeable. The installation was done with precision and care, everything looks and runs perfectly now. They took the time to explain the installation to me and made sure everything was working perfectly before they left. I couldn’t be happier with the quality of work and the excellent customer service provided by Wil and Hannah. Highly recommend Gonzo for anyone needing HVAC services!