Harbor Freight

Manager Brandi was absolutely phenomenal! I try to leave feedback on either side of the isle and be fair and saying anything other than "Done right" would be a lie. They have a great group of staff at this store. Birds of a feather flock together and this crew is awesome. Harbor freight - Get this STORE a raise!

Usually has what I'm looking for at way lower prices than other places. Employees are friendly and helpful

Worst harbor freight I have ever been too. One of the Assistant Managers “Brandi” likes to throw around her authority and treats customers like trash if you try to return something. Product is completely unopened and unused, no matter, she will treat you like a criminal then to top it off she will look through your account without any justifiable reason to other than she can, then she wants to pick through your transactions and question you about everything! Completely inappropriate, I’ll drive to Muncie or Anderson instead.

Fella working in here when I went in was super friendly and helpful.

In most stores today it is rare to find an employee that will acknowledge you, let alone be able to answer any questions you may have. Greg and his crew buck that trend. They are always friendly, and make sure you receive the help you need. I recently decided to switch most of my corded tools to cordless. I opted to try the Hercules brand, and so far I haven't been disappointed. I feel like they hold serve with the "Big Boys", and I won't hesitate to buy more in the future.