Heritage tile and marble inc

Heritage Tile was the company that laid the tile throughout our home in Horsham, Pa., at Regency at Waterside, a Toll Brothers development. Our home was built and completed 18 months ago. About 6 weeks ago, we found several of the floor tiles in our Main Bath were loose. In order to ensure the proper tile replacement, as well as to allow the tile company to stand by their work, I contacted Heritage Tile for an appointment. Over the past month, I have called 4-5 times explaining that they had initially placed the tile and would like to speak with them about follow-up service. No response! I do not recommend this company. Their tile work should not have been coming loose in 18 months, likely poor workmanship, and they should be supporting a customer of theirs with proper response…just