High-Tech Pools

I’m a resident of the Centaur and Hi Tech Pools built the apartment pool. After months of delay, they finally finished it this May, although the design and filter system leaves much to be desired. The apartment had a lot of issues with the system but was able to maintain it this summer - however, it was clear all issues were due to Hi Tech’s inadequacy. The biggest complaint now is, as you can see from the photos, it is November 8 and Hi Tech Pools still hasn’t delivered the cover for the pool. This is entirely their responsibility and the apartment has been waiting patiently for it to be covered. The pool was closed the week after Labor Day and Hi Tech has been sitting on their lazy butts not doing a thing to get this pool winterized. The pool was spotless the week after Labor Day and is

High-Tech Pools has been amazing to work with! From start to finish, our experience this season was excellent. Tom Biven was incredibly helpful, professional, and always went above and beyond to make sure everything with our pool and spa went smoothly. He was responsive, knowledgeable, and made the whole process easy for us. It’s rare to find someone who is this committed to great customer service, and we truly appreciate everything he’s done. We highly recommend High-Tech Pools — and especially Tom Biven — to anyone looking for reliable, high-quality service.

I spoke to several pool builders/refinishers in NE Ohio. Some were downright rude, perhaps too much success since COVID? High-Tech, from the first call through the entire process has been a DREAM. Terry made the process of choosing the right tile and finish easy. Rich and the install team were fantastic. Great communication. Great finished product. Cannot say enough good things about them.

Our pool was built in 2020 and opened in 2021. The mechanical systems were manufactured by Pentair as was the automation system. This summer we had High Tech Pools replace our Pentair automation system as it became so buggy due to software and firmware problems that almost nothing worked properly. The new system, Pool Attendant, has worked nearly flawlessly since being installed by Pat in June. Pat has done a terrific job as service manager since taking over the role mid summer and our weekly maintenance team of Alex and Israel have been excellent. They are reliable and responsive to any issues or concerns we have and when they are done each week, the pool and spa both shine. They are by far the best service team we’ve had since the pool was built. Dale and Alan have also done an ex

Far exceeded my expectations! The entire process with HighTech Pools was world class. They are truly experts at their craft. Our pool is awesome! The design process was great and gives you an idea of what it will look like but to see it come together is on another level. Sales, project management and the craftsman all did a great job. Communication was continuous and I felt that I was kept fully informed on the process. I highly recommend this company. If you are interested in getting a pool then you owe it to yourself and your family to contact High Tech!