Hughes Home Concepts

A horrible experience! New heated floor installed never worked in bathroom. Hughes never responded to me after numerous attempts to try & fix the problem. Terrible lack of communication & respect for customer. They kept putting me off. They also installed my gas fireplace. Horrible job. There are nuts & bolts showing with screw holes. Not pleasing to the eye at all. I would not recommend them & buyer beware! Hughes is not out for customer satisfaction!

From Chelsey, the designer, to Spencer, the cabinet installer, to Shane the floor installer, they were all top notch. All construction takes time and in this environment of material shortages and delayed shipments, these folks stayed on it. We are loving our new kitchen!

Horrible at communicating and are over 6 months late on paying for the hvac system installed for their new construction. All we get is the excuse that they haven't been paid. I'd give -5 stars if I could.

Chelsey is great to work with!