Jim Snell Master Plumber Inc

My needs were small but the impact was huge. Happy New Year to u!

Showed up earlier than expected. Fixed leak in front yard. Fast friendly service. They even back filled the hole they had to dig. Looked great. Pretty good price for the amount of work they had to do.

Called late one afternoon. They came first thing the next morning. Gave a bid that was reasonable so decided to go with them. Matt started the work right then and there. Finished late that evening. I asked questions and he answered them with explanations. I am satisfied with this company and the work performed. This was for a water heater installed that I had purchased from a big box store.

These guys came out to help me with a leak in my irrigation system. They were very knowledgable and friendly. I appreciated the direct pricing and in no way felt taken advantage of. They had a booklet with pricing and let me know upfront what it would be with no worries that they just pulled a price out of the air. They had me up in running in no time!

I was charged for a portion of the service that I did myself. $256.00 I was over charged because of this. All for identifying where the leak was coming from. I pointed this out to the worker. Also, I was charged for extra people on the job. If you are going to charge by the job and not time, then even if you bring out 20 people, it shouldn't cost me more. They are inconsistent with their billing.