Kelly James Well Pump & Plumbing, Inc.

In Early 2025 I was having water pressure issues in my home. After discussing with a few neighbors of who they had used in the past, Kelly James Well Pump Service was the obvious front runner. I contacted Scott and scheduled a visit to diagnose the situation. Scott took a look at the entire system and Let me know his diagnosis. The Well Pump and pressure tank needed replacement. I appreciated his sincerity and tact when letting me know this bad news. After a lifelong career in construction myself, I appreciate when people are up front and honest with any type of news, it’s what I expect. We discussed pricing, I was provided a fair proposal and we started the next day with the replacement of well pump and pressure tank. In January of 2026 I had noticed the well pump constantly going off.

Our well pump kept shorting out our fuse box, causing our water to shut off. I called Kelly James Plumbing, and Scott called me back within two minutes—even while he was on vacation—to get information and set us up with his dad, Kelly. Kelly came out within two hours and did extensive voltage testing to confirm that our well pump motor was bad. He was extremely thorough and explained everything in a way I could easily understand. He also spoke directly with our electrician to make sure the best solution was chosen for our house. Kelly completed all of the work in the cold and took the time to explain the process to us as he went. His professionalism, knowledge, and dedication really stood out. I would highly recommend Kelly James Plumbing for any job. Thanks so much for your help!

Scott was awesome. He responded on a Saturday morning quickly and replaced our pump like a professional. I will defined use and refer them.

Scott did a fantastic job on our pump. Communication was great and the turn around time was Benchmark! Pump was leaking and they got a new one in within 12 hours, which could have lead to a flooded basement!

Scott not only completely rejuvenated our water pressure after cleaning and fixing our iron curtain, but also went through the process of showing me exactly what was causing the issue. If you have any need for well or softener servicing, I can’t recommend Kelly James enough.