Lowe's Home Improvement

I cringe every time I have to walk into this place. The people working there have no idea what they are doing. Customer service on the phone is horrible. They will leave you on hold for up to 20 minutes with no updates. They will take your personal information for your order, only to never Include it on the order, So when you call back there is no reference. The owner of this location must be on permanent vacation. Update… I went to return empty water bottles, and the machine did not spit out a receipt showing how many bottles you returned (it did at one time, not anymore) so when the cashier was ringing me up, she was contradicting me about the amount of bottles I returned because she was not paying attention when I returned them. The fault is on management hiring incompetent people And

Mike in Electrical was very helpful. Usually can't find anyone to help you at a Lowes these days. We actually had two employees available to help.

Visited this around noon on 1/16/26. While looking up an item to find what aisle it was in, I noticed it was cheaper at other Lowes locations in the area. I took it to the register and asked if they price matched. The woman who obviously didn't have any interest in my question sent me to customer service. The lady at customer service looked angry at the first sign of me approaching her desk. When I asked about price matching and started to raise the phone to show her. She said in a very nasty tone "we don't do that". Will be going to the other Lowes locations from now on where the customer service is more courteous and helpful. I do know the other locations I go to will price match.

Visited this Lowes during my visit to Elverson, and this one is huge and got it all. I visited the garden section and well stocked with plants, I was looking for grapes, and they didn't carry it. The staff is friendly and will visit this place again. They do have a lot of items on clearance and sale.

Visited this place a few times to shop for home-related items, and each visit has been a pleasant experience. The store offers a decent variety of products, making it easy to find everyday essentials. Overall, it’s a convenient and reliable option for home shopping needs.