Mahalo Heating and Air Conditioning, LLC

I called for winter maintenance, information on a maintenance package and information on a WiFi Thermostat. Troy came out the next day and wow oh wow what great customer service. Nicest guy ever, explained everything in easy terms and cleaned my system and made sure it was good. I then bought the thermostat and he installed it, got it working on my phone and made sure I understood it. I also bought the great maintenance package. I won’t use any other company now as I was made to feel like family and treated as such. Thank you Mahalo and thank you Troy!!!!!

From scheduling to the actual service, everything was easy and pleasant! The communication all the way around was great! The scheduler was very nice and accommodating to my schedule! The service techs were awesome! They were friendly and explained everything thoroughly! I was very happy with the service and have been for the past few years since they installed our system!

Mahalo was great to work with! Was able to get me on the schedule fast for an unexpected issue. Troy was easy to work with and listened to my questions and concerns. All were very prompt and communicative. Would definitely recommend and use again!

Troy came by to perform our semi annual maintenance check. He sent notice that he was on his way along with a picture of him for easy identification. He was on time and went right to work! I feel that he spent quality time checking our heating and air-conditioning system out thoroughly. Upon completion he emailed pictures with views of all the working parts. The maintenance plan is a great deal. Gives us confidence going into the hot season as well as the cold season, that our equipment is in tiptop shape! Thank you, Mahalo!

I live Mohalo! They installed the systems we requested, where we asked and our heat and air conditioning both work well. The technician, Troy, that performs our twice a year maintenance is very knowledgeable and personable. As a senior it’s very comforting to know I don’t have to worry about staying cool or warm in my home.