Menards

Mike is one of the most helpful, knowledgeable hardware store employees I’ve ever met. He has the entire layout of his department memorized and knows exactly where every part is. He’s helped me find parts for multiple projects and been extremely helpful.

I recently purchased laminate flooring at the Lawrence location. On my initial visit the flooring department employee was very helpful. I had made my selection of color and brand but there was a small problem, for the square footage being installed I needed 37 cases and the store had only 31 cases. No big issue, the employee that was working told me I could purchase the 37 cases and 6 of them would be reserved from the replenishment order. A week later I popped into the store on my lunch break to grab some items for the project and stopped by the flooring department. I hadn’t received a call about the 6 additional cases coming in so i wanted to check the status. That’s when I talked to Dave. Dave entered my info and discover the flooring had come in and was stocked. He offered to help me

Shout out to the Menards crew in Lawrence, Kansas yesterday for helping me load some plastex sheets in the back of my truck. I had a very heavy desk loaded and the store manager got five guys to unload that desk, load the plastex sheets, and then reload the desk. Talk about above and beyond! I didn’t know how I was going to load it and they came through big time! Menards stores have the best people! We have purchased so many things from Menards for our restaurant we are building and Menards never disappoints!

Order pick up system is the worst thing I have ever experienced ant any store offering order pick up. The guy at the gate didn’t have any idea where my product was, I had to drive around until I found it. Then there was no one there to help me load it. And then they had the nerve to inspect my car on the way out to make sure I didn’t take more than I was entitled to. Either help me, or trust me. You can’t make me do the work and then not trust me to do it right.

I just want to express my gratitude to Jeremy the carpet guy. It’s my first time buying carpet cuts from this location and of course I had tons of questions, everytime I called, Jeremy and his coworkers always explain thoroughly on the phone, from initial buying to order pick up. You can tell they are always happy to help and love their job!