Morton Buildings, Inc.

To my knowledge there are good Morton Builders offices/locations… this is not one of them. I was planning to do a VA build. I outright own the land and came with rough blueprints in hand since my uncle is an architect. First red flag was calling 3 times without getting a response. When I finally got a response I thought OK maybe they were just busy let’s give this a chance. I sent them the very easy VA builders packet… In over 2 months they didn’t finish the VA packet to become a VA certified builder. I talked to other contractors that said it took them 1-2 weeks max when they got VA certified. There were also times I’d ask a question directly to my contractor and get left on read for over a week. After 4 months of going nowhere I found a different company. It had been night and day! Save

Just read thru a ton of these reviews, and I just love the “automatic” response from a computer!! So many are from 3-4 years ago, and no change! Been calling for 22 days and still zero help!! We need a repair, and Morton does not allow any ordering of materials without paying their crazy labor prices and signing a contract. I need to get materials asap (still takes 4-6 weeks) as hurricane HELENE took out the backside of our business. You would think under the circumstances they would be more helpful, but no. Lord help any of the few 5 star people if they ever need anything repaired. Anything over one thousand dollars MUST have labor attached…and their labor is almost as high as their materials!!! Do NOT buy a MORTON BUILDING!!!

Terrible customer service for the Fletcher NC office. I have called for a quote six times and cannot get anyone to call me back. Very frustrating. I actually spoke to someone who answered the phone and they promised a sales person would call me back. Crickets 🦗🦗🦗

Add me to the list of others that never got called back. I called the office on 10/23 and left a voicemail. A couple hours later I received a call back by a female employee that took my information and advised a salesman would be calling me. After six days (10/29), I called back to inquire why I had not been contacted by the salesman. The woman that answered the phone asked for my name and initially told me I wasn't in their system. This was the same woman I had given my name, address, phone and email info to the week before. After a few minutes she finally found my info and informed me that the salesman had called me and left me a voicemail on 10/24, and that he had documented it in the computer system. I informed her I had received no such call or voicemail. She put me on hold and then c

Great product, great crews and great people working there