Naab & Mohring Inc

I wanted to leave a review . Ken ,the service technician worked on our fridge at two different times. They were different problems that I attribute to Frigidaire. He was polite and courteous and performed the repair to our satisfaction. We had a service contract that was honored.

Bought a brand new Frigidaire gallery range. The front electrical component shorted out and started sparking, so I put in a warranty claim. This company was the contracted service provider. They refused to come look at it because it would be a replacement, and they told me the coverage wasn’t valid. So I called Frigidaire who told me that it is covered, they just didn’t want to come look at it because they wouldn’t get the repair fee. Thanks for the hassle and panic for no reason.

The service representative Leo was amazing. He was honest. He was quick.Very professional and friendly. We’ll have to wait for a replacement part to come in and will get to assess the rest of the service then.

Unfortunately, we did not have a good experience with Naab & Mohring. Our washing machine was leaking, and the first man that came out said he needed to order a part. This took weeks to come in, and another few weeks for him to return. The leaking issue was fixed, but upon first use, it threw an error code and would not work at all. We called, and a different man was sent out who told us it could have been that the first man installed a piece incorrectly, or a different part was now broken - but he refused to look into the issue until he ordered new parts. We called a different company, who came out within a few days, took it apart and saw that N&M had installed a part upside down! They flipped it the right way, problem solved. I called Jim, the owner of N&M to request that they cover the

The technician who came out to work on my dryer was on time and courteous. He gave me some good pointers for what to look out for in the future to keep the dryer working well.