Northern Scapes Inc

They built a beautiful retaining wall with drainage for my mom's driveway. The person who did the site visit for a quote was very professional, polite, and knowledgeable. We never felt like my mom was being taken advantage of. We hired them additionally to build a wooden bridge to make the porch more accessible from the driveway, and they replaced the support posts on both of her decks, bringing it up to code.

I reached out about snow removal around my house, to have my propane tanks filled. he came out first thing the next morning after I tried to shovel it myself (not happening) and he cleared and big wide path for them. highly recommend for winter need or spring, summer renovations.

I reached out to the manager on an issue with their chemicals getting into my lawn during an application to my neighbors property. I had great concerns because after my pets were exposed, they were getting sick. I called in a second time and spoke to someone that was not the manager. He told me I was uneducated and I was the only person who ever had a complaint, after getting upset with the conversation, I ended the call. He immediately called my neighbor to complain about me. The neighbor, who I have never had an issue with aggressively approached and assaulted me on my front yard while I was on the phone with the manager. Another neighbor witnessed the altercation and was concerned that I was being threatened, came to make sure I was ok. The manager was going to resolve the misundersta

My experience with NorthernScapes was brief. After an initial introduction with the sales rep, I was told that I couldn't even book a consultation for a major home patio project because this business is too busy this season. What message does this uncooperative attitude send to current and potential customers? From what I've seen the quality of the work is generally good. It's just that based on this experience, I wouldn't trust this company to prioritize my home or work with me through any issues that might come up. My interaction with them lasted only a few minutes. I left with a firm impression they have bigger fish to fry. The below section was added to the original comment on 4/5/21 in response to the owner's response: I know what a realistic time frame is for major landscapin

Northern Scapes installed beautiful retaining walls on my property. The crew did a wonderful job! They were very respectful and polite to work with. I am very pleased with the completed project. They really pay attention to all the details.