Osborne Flooring

From shopping, measurements, ordering and install, the entire team at Osbornes was amazing! Kelly was very knowledgeable and helped us with our entire project (hardwoods, tile and carpet). Their install team did a great job.

Best flooring company in Cortland. Their products are very good. The staff + installation crews have provide excellent recommendations + stellar service. Thank you to everyone at Osborne's!! Any future needs will be done by you!!

Had a great experience with R.H. Osborne's. I brought my wife to the store to get some ideas and as soon as we walked through the door we were greeted by Ray who asked us some questions and showed us some products we might be interested in. It was clear that Ray knew what he was talking about (unlike some kid at a big box store). Once we figured out what type of flooring we wanted, Ray showed us some in-stock product that would be less expensive than special ordered product. No high pressure sales tactics here! We left the store with some samples and an appointment for an estimator to come out and measure. I was impressed that the estimator, Darrin, was right on time and that he put on some shoe covers (without me asking) before coming in the house. Very professional and courteous!

Osborne has been the choice for flooring in our family for years. Great to work with and super responsive. Erik and Isaiah did an outstanding job installing the new floor and it looks great.

I can't say enough good things about my experience at Osborne's. I bought all the carpeting and new maple flooring for my renovated home from Osborne's and it was a terrific experience. I had some very special instructions for the installers and the results were precisely what I wanted. In late 2019, five years after I purchased my flooring, I had reason to call Osbourne's and ask them to do a minor repair. They arrived promptly, performed the service, without any charge. They take great pride in their work and reputation. I highly recommend them.