Spring Valley Air Conditioning

Exceptional from scheduling to service. I will say that Charlie the service tech was amazing. He diagnosed the issue and returned two days later with the parts to remedy it properly. My wife and I both work from home, so it was pleasant to find a technician that just went about his business. It was also welcomed that an explanation before and after the work was offered. Charlie walked us thru both sides and showed us the parts he replaced and explained why they were replaced, Rare. I can't give more than 5 stars, but this experience deserves more.

Was referred to this company by my realtor for an inspection not even 2 weeks before my AC went out. The technician who came out (from another company) determined that the pipe was clogged, which caused the water in the pan to back up and trip the breaker. Not only this, but the coil was full of dust (pictures attached). All of this should have been caught during inspection had it been done properly. I made contact with the company and was told that these issues must’ve happened after the inspection. Nobody but the receptionist bothered to call me and make things right. This is unacceptable and not a company I would ever refer anyone to.

Please take note of the numerous one-star reviews for this company. It has been an exceptionally long time since I have encountered employees who exhibit such a lack of diligence. I strongly advise against wasting your time or money contacting this company. Instead, consider seeking assistance from another organization that will fulfill its responsibilities promptly and effectively.

‼️‼️ stay away❗️❗️Don’t trust this company a complete rip off my the entire time they knew the unit was to small for the house. But they benefited from this because they make more house calls and service calls come to find out if I had the proper unit size my unit would have worked 2x less harder… And I’m a military Vet I got taken advantage of…..

Parents have been customers for over 30 years, but recently the quality if the work has gone down hill to the point thats embarrassing, couldnt fix the heat at my parents house and told us to run emergency heat which made the electric bill skyrocket and they still didn't fix the problem, called them and they came 3 different times and all 3 techs completely missed the main issue time and time again, they put on a new compressor that was so poorly installed it cause the unit to shutdown AGAIN, and yet here we are with still no heat no reimbursement check for the power bill and more excuses and piss poor service, save yourself the trouble and find an actual good company for your HVAC needs