Strand Termite & Pest Control

Steven Burris just performed our semi annual preventative treatment for insect infestations in an exemplary manner. We had questions about some issues that he had helpful advice for and also he took immediate steps to address possible problems with instructions on how to proceed if concerns grew. He spent extra time getting every corner of the house even hard to reach areas- and around the perimeter of the home too. On top of all his hard thorough work he also managed to make us laugh, making getting bug service a lot more fun. We both feel the house is well protected and we sure are glad he is our “bug guy”!

Company was bought by a Swedish company. You will never reach a person, only a call center in Charlotte. Even when you call and leave a message, they will email you back. They don’t set a “time” to come, but rather a “day”. It seems your choices are a yearly inspection with no treatment( but an upfront contract of <1,000$), then a yearly of 160$ for an 8 yr period OR a monthly contract of 30$/month for a new bait/trap that they use and install. Steven Burris was our tech. Very respectful and thorough/knowledgeable. Miss the old company that we worked with in Ocean isle. Unfortunately, the tech only gets a bonus for a 5 star review. Hmmm-that seems like a less than honest review and the tech will never benefit, if you want to praise the tech only. So I give 5 star for tech, 2star for com

Stephen did a wonderful job at our house. He came to do our annual termite bond, but he also did our quarterly treatment service visit as well. He is thorough and very friendly! Strand’s customer service is excellent—from the front desk to my door!!

Had my quarterly spray today. Great job by Rodney Thomas. Very professional, courteous, and personable. Thorough job. Best technician I have had with Strand in 10 years of service.

I had my first visit today from Strand. The technician was Chris W. He was great. I asked a lot of questions and he answered them all in clear and understandable ways. Perhaps more importantly, he struck me as being very sincere about protecting me and my home from termites. Knowledgeable, friendly and diligent - the perfect combination!